Susan S.

I ordered flowers to my great aunt in a nursing home. They charged double what the price was supposed to be. I contacted them and was transferred around (cold) and was ultimately told it was a Paypal problem. The flowers went out for delivery on Dec 23 and would not be delivered until after Dec 31st! I have been calling to get my additional 50% charges back and keep getting transferred. No one knows what they are doing over there and the customer service is terrible. They should be paying me for the 4 plus hours I've wasted on the phone with them trying to get my money back! In the end a $42 basket of fresh flowers cost $152 to be delivered a week after in was put on a FeD ex truck. The best part? I asked to speak to a supervisor on Monday. It's Sunday and I'm still waiting for a call. Don't waste your time or money go elsewhere!