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It is virtually impossible to get Zillow to respond to or help on the site. I am a landlord and have used Zillow for a few years. Whenever I have an issue, they are impossible to contact. I have sent emails as they require and never hear back. I strongly suggest that landlords find an alternate site for listings.
It's been 6 weeks and I still haven't received my order. As soon as I created a login on their website I couldn't log in. It kept telling me everything was incorrect. I have gotten a refund from my bank. This company was unable to be contacted in anyway.
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Empty.
Dear Susan S,
We are really sorry for the inconvenience has occurred.
As it is long distance transport, the packages may be delayed by various factors.
And for the account, we will check the information for you after we have received your order number or email.
Please kindly send me a private message stating your order number or your account email address.
Here is link: http://support.dresslily.com/
Thank you so much for your review.
Best Regards
Dresslily Customer Service