Susan S.

Adopting a pet through Petfinder is a very frustrating experience. No adoption organizations will respond to questions unless you submit an application to adopt the pet first. Even then, they will not respond to questions about the pet. I was contacted by one organization by phone, the purpose being to interview me to assess my acceptability to adopt the dog. The woman who interviewed me knew nothing about the dog (characteristics, where she was being fostered) and could not answer any of my questions. I was told that I would be the "perfect person" to adopt the pet and that I would soon be contacted for a home visit. The person who emailed to arrange the hoe visit also knew nothing about the specific pet. I had to wait a whole week for her to be able to do the home visit, but by then the dog was adopted by someone else. No one involved in assessing my fitness for adoption had ever met the dog, and yet they claimed that they aimed to find a mutually good fit between adopter and adoptee. The process is slow, biased, confusing, and apparently has nothing to really do with finding a good home for homeless animals.