I ordered 4 ceramic Christmas trees for gifts sent to my daughter. She received a small box with what appeared to be the label was cut out of another cardboard box and taped to the shipping box. She opened the box and there were two boxes of chocolate pretzels (which they don't even have in the catalog), and it appears one box has open and pieces are missing., and NO trees! I called customer service and they said ship them back (the website said do not return food items) and AFTER they verified the return they would resend my order. In the mean time they have my $65 and there's four people without Chisymas gifts. This is their fault and I'm being punished. DO NOT order from this fraudulent company.