Susan P.

An hour ago I placed an order with a local eatery via grubhub for my supper. I waited and after an hour the app said my order had been delivered, and it had not. I contacted customer service, they told me my food would not be coming, that it was undeliverable due to a parade. WTF! Parades are advertised events, if you seriously can't drive around a parade route, then don't sell the service to the impacted area codes on that day, and at least call when the order is received to notify me that my food isn't available try somewhere else.

What a complete waste of time. I still have no supper, 1.5 hours later.