I purchased a sweater from another retailer supplier for a magaschoni, it's really well made and was just beautiful. Fits really well and well made. I was really at odds when I read the comments about the sweater company because the sweaters are just beautiful. I didn't have to deal with any customer service situation though but the product just really great. I would buy the sweaters again. If you have an opportunity to get your hands on a magaschoni try it.