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Susanna W.

Burbank CA 91505

Contributor Level

Total Points
166

2 Reviews by Susanna

  • TemplateMonster

12/30/20

After months of going back and forward changing programmers they refused to refund me for web sitye building services. I had two horrible programmers that barely understood English or directions. At the end after several times that I complaint they refused to give me back my full refund claiming work was done. Nothing was done but a few images in a screenshot that they did right after I asked for my money back. I even told them to keep the $45 that it cost to set theme up even though it was never set up in live version.
Horrible service be ware!

Tip for consumers:
dont do it

Products used:
I purchased a service

Service
Value
Shipping
Returns
Quality
  • Freelancer

3/29/16

When I received my first monthly report I actually checked all the directories that he claimed he submitted me too and none of them had my info. When I asked him to send me proof that he sumitted to directories he did not answer my emails or messages. A true scam artist stay away. I think his reviews are fake. I also asked Freelancer to help and they said that the only way is to ask for my money back from the programmer. Really?

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Jielyn L. – Freelancer Rep

Hi, Susanna. I understand your frustration and we are sorry to learn about your experience. Kindly wait for updates via ticket ID MHJ-420-21306, and do not hesitate to update the same if you have follow-up queries. Thank you and take care.

Susanna Has Earned 6 Votes

Susanna W.'s review of Freelancer earned 4 Very Helpful votes

Susanna W.'s review of TemplateMonster earned 2 Very Helpful votes

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