Thumbnail of user susannahs4

Susannah S.

Contributor Level

Total Points
87

1 Review by Susannah

  • Mercari

3/21/18

I had been a successful user of Mercari for about 3 months before my account was suspended and revoked because of "multiple payment methods" Not only is that a completely bogus reason, they refused to refund me what was in my balance and credits. I contacted support about 5 times and no one could explain anything and then they blocked me from customer service. BEWARE because at any given moment you could have your account revoked for no valid reason and you will lose any balance you have. MERCARI AND ITS STAFF ARE A FRAUD!

Thumbnail of user jordanb96
Mercari R. – Mercari Rep

We're sorry to hear you've had your account suspended! Please note, Mercari may hold funds when prohibited conduct is determined, and we have every intention to release the funds after an investigation has cleared you of any prohibited actions. For more information, please email us at contact@mercari.com. Thank you for your understanding. -DE

Susannah Has Earned 7 Votes

Susannah S.'s review of Mercari earned 7 Very Helpful votes

Susannah hasn’t received any thanks yous.

Susannah doesn’t have any fans yet.

Susannah isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user deborahl2150
4/15/24

This company will not assist if you never receive your package. They finalized my purchase even...

Thumbnail of user barbm354
Barb M. reviewed Mercari
4/10/24

I've been a Mercari seller for 12 months. In that time, I have made them $2,377. In 2 months, I...