Susan N.

I have purchased over 100 items from Life Is Good, mostly tshirts, but also sweatshirts, sleep pants, caps, totes, mugs, blankets, beach towels, and dog bowls, collars and leads. I have only had one issue with quality, which Life Is Good handled immediately. My problems is with the recent batch of emails that I have received about the latest sale fo Buy 2 Tshirts, Get 1 Free. I purchased 3 tshirts and the only thing I received was free shipping and an offer at check out to purchase a specific woman's tshirt for 50% off, when I wasn't even buying women's clothing. My computer went through all of the available coupons at check out and the shipping was the only one that applied. This has left a bad taste in my mouth; amounts to Bait & Switch false advertising, and as such, I will no longer be shopping at Life Is Good.

DHL delivered to UNKNOWN ADDRESS on WRONG DATE according to customer service on phone and email. Spent all afternoon trying to locate package after receiving voicemail message from DHL at phone number that "was not operating at this time" when I attempted to return the call in less than 30 minutes. Was told by email that package was going to be left outside at the door of the correct delivery address with was the post office for my POB, because DHL doesn't deliver to secured post office boxes, and DHL apparently would prefer to leave packages outside, unattended, in harsh weather of a progressive rain, sleet and snowstorm. Contacted multiple customer service agents by 800# and email to NO AVAIL. Was informed by email that once the package is located, I get the privilege of driving 98 miles round trip to pick up my package myself once the package is located. Is this the service DHL provides after I was charged almost $40 to ship a lightweight, unlined coat and 2 foldable nylon tote bags?

First ordered from Campmor in 1978 and the order was sent to the wrong state. Now I tried to order 2 pros of shoes on July 4th. After I put the order through, I saw that Campmor had sent me another email, which had a jacket that I also wanted to put on the same order. Called Campmor, sent an email and then called again, to no avail. Received an email that Campmor would NOT add to the order and to contact customer service. Called customer service again 3 times and left messages, the last one to CANCEL THE ENTIRE ORDER!
Now that I have taken the time to read other reviews, it appears that this was a blessing in disguise!