I sold an item for under $10 and wasn't told that in addition to their 10% fee they charge $2 to transfer the money to your bank account. No one would help me and transfer it in the other ways paypal, credit card, mail a check or let me speak with a supervisor. Ebay does not do this. It is just a sleazy way to get more money from you. Stick with ebay and don't use this app.
Hello Susan,
Please note that there is no direct deposit processing fee for requests $10 or over. We apologize for the lack of clarity with this fee and appreciate you taking the time to share your concern here.
Please feel free to reach out to the in-app Help Center or email contact@mercari.com with any questions or concerns. We'd be happy to hear from you.
Best Regards,
Team Mercari