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Susan M.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Finance

Member since August 2020

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1 Review by Susan

8/12/20
My employer switched to Kaiser last open enrollment period so I had to as well. Pre pandemic they were ok. Couldn't get in to see a dr but at least video calls were available. Since the pandemic forget it. When I call or my son does, as he's on the plan, we are lost in a sea of prompts and if we get lucky and get an "appointment " the dr who is supposed to call back doesn't. It's awful.

Susan Has Earned 2 Votes

Susan M.'s review of Kaiser Permanente earned 2 Very Helpful votes

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