Another duped customer about to give some helpful tips on getting your money back. First print out all these reviews from other customers that recieved the fake uggs. Then visit the real ugg website they have a link that allows you to type in a name(cozy2boots) and it tells you if it is a verified ugg dealer. Guess what it comes up as fraudulant. Print that out to. Take it to your credit card company and any decent bank will refund your money.