Susan H.

I ordered a skirt and I received it in 3 days... much faster than I expected. During my ordering process I found it very simple to do... gave me the option of using different billing from shipping. After receiving the skirt I found the zipper was flimsy & defective. I contacted customer service. They asked me to take a pic of the skirt for their vendor. I thought this was strange but did it anyway (couldn't hurt anything). Within just a few hours I received a credit for the site and was told to keep my skirt for the inconvience. I will just get a new zipper put on it. :) I am satisfied with the customer service and will use my credit to try placing another order and make my final decision as far as if I will continue using the site

I very rarely do reviews of service but after reading all of these comments, I just have to say that some people just do not take the time to read anything. This company is a great online resume service. I have used them off and on for 5 years. I've created my own resume as well as my sons and some friends as well. The people that say you cannot do anything unless you pay for the program. Ummm... it is a company and they are providing a legitimate service. It's $9.95 people! Once you pay that you can then save your resume to your computer and you can save it in all types of files so that they will work with whatever program is required by the company application process. I. E. PDF / Word / Text. After that... just cancel if you do not need to use any of the other tools. Cancelling is very very simple. Just either call in and cancel or go on the site and click cancel and "poof" just like that... it's cancelled. You will still have full access for your whole 30 days even though its been cancelled. Then if you need to return and use the service again... just log in again and pay your $9.95 and you have immediate full access. And the best part of this service is no matter how long it is before you return... they store your resumes and cover letters. So you will not have to start from scratch... just click update and you're done. Like I said... WONDERFUL SERVICE!