Ordered flowers for the funeral of my son's teammate - ordered early, called the day before to confirm and make sure the flowers would arrive before the funeral service... confirmed that they would... then flowers never showed up - no phone call or email until 8 hours after the service! Then they wanted to give me a "partial refund" YOU HAVE TO BE KIDDING! HORRIBLE SERVICE! Would never order from these people again - very deceptive in "local florist" advertisement! DO NOT USE THIS SERVICE! THEY CANNOT BE TRUSTED!