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susan f.

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1 Review by susan

FitBit

  • FitBit

“Versa - Charger heating up”
9/23/18

I bought the fitbit Versa and was really shocked that when the charger was plugged into my computer it heated up and has damaged my computer.
Fitbit is going to replace the fitbit but i am still waiting to hear back about my computer.

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Fitbit S. – FitBit Rep

Hi Susan,

We sincerely apologize for the experience you've had with the Versa.

If you haven't heard from our team, you can follow up through any of our support channels at contact.fitbit.com.

Hope to have you back on track soon!

Sincerely,
Fitbit Support

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