Susan E.

I made reservations to fly round trip between Fresno and Omaha back in April. Flight Hub changed the ticket from an afternoon arrival to a very late night arrival and then changed it back again. I went with its most recent schedule. I arrived at the Omaha Airport on June 3,2021 for my 8:20 a.m. flight and was told it had been cancelled and was now scheduled to fly out at 5:30 p.m. I returned home, incurring a parking fee and returned later for my evening flight. The American agent commented that they had had several complaints re Flight Hub and noted that my return flight for 4:30 p.m. had also been cancelled through AMERICAN, not FLIGHT HUB - she also noted that if I had gone by what Flight Hub was still giving as a 4:30 p.m. departure, I would miss my 2:20 p.m. flight which would be the last of the day. For the "privilege" of using their ridiculous service, they charged me $71.60 for a "booking fee", albeit without correct flight information given. I cannot stress any more strongly - DO NOT USE THIS SITE! They really are worse than no help at all!