My comment is similar to previous ones. Ordered a dress flat rate, free shipping. Delivery was stated about 10 - 25 days. So far it's been 40 and guess what? That's right - no dress. Are they borrowing my and others' money and investing it before/if they refund it? I'm not happy.
UPDATE: I received a refund for the dress that I ordered. I eventually received the dress about 3 months after I placed the order. It had no tags with washing instructions, fiber content, or size identification. The facing around the neckline will have to be tacked down (by me) as it does not stay tucked under. It is too small, but women's clothes don't fit consistently from brand to brand. I'm not happy with the quality of the garment, but I am happy with the customer service department that tried on their end to make it right, so I am upgrading it to 2 stars. I would not order from any of these on-line discount clothing companies that seem to have the same or similar clothing. If it seems too good...
Dear Susan,
We regret any inconvenience or frustration that your experience has caused you.
As you selected free Flat Rate Shipping and the delivery time of surface will be around 10-25 business days after
Dispatch if there are no delays.
Please note that the above shipping times are for guidance only.The precise shipping time can also be affected by factors such as:
Remote locations, peak shipping periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company.
Regarding your order, we have sent you an email and provided a better solution, please check it and we will solve all the issues for you soon.
We value your patronage and wish to continue serving you in the best way possible.If you have more question, please contact us via http://support.rosegal.com/, we will do our very best to assist you.
Best Regards
Rosegal.com Customer Service