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Really bad quality, some had heads missing, cropped incorrectly, terrible colour, out of focus and awful customer service. I always use FreePrints and have NO problems at all. Excellent quality every time. Will never use photobox again.
Tip for consumers:
If you want a complete load of rubbish, this is the company for you... PHOTOBOX
Products used:
Went to Free Prints instead, so much better.
Shoddy goods, undersized, terrible customer service and no refund for faulty item. Do not buy form them before reading other reviews.
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Dear Susan D.,
We are sorry to hear that.
We will refund any items that you are not completely happy with when you return it to us in salable condition to our warehouse within 14 days of receipt. Due to hygiene reasons, we cannot offer refunds on pierced jewelry, underwear or swimwear, unless the items are visible defects.
In addition, all the steps above are needed to confirm the information about your order to avoid the unnecessary misunderstanding. And we do our best to process and refund to you as soon as possible. More details about return policy, you can refer to link, https://www.yoins.com/Yoins-Return-Policy-a-20.html.
Besides, You also can apply the refund by yourself via link, https://www.yoins.com/index.php?com=customer&t=orderList.For any assistance or necessity do not hesitate to contact us via email(service@yoins.com), the chat line(https://secure.livechatinc.com/licence/7243681/open_chat.cgi?groups=1) or call us by 00852-21364966 ( 9:00 am to 6:00 pm GMT + 08:00 from Monday to Friday).
Hope to hear from you again.
Kind regards.
Yoins Team