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Susan D.

New York, United States

Contributor Level

Total Points
84

1 Review by Susan

  • EasyComforts

3/19/21

I purchase some shower slippers that should have been my size (they didn't fit easily at all and were very tight fitting) and I almost feel in the shower because the bottom of the slippers were so slippery. I asked to have a shipping label sent to me, without cost of the shipping label and they told me that they could NOT send me a label through the mail, yet every other business in the world somehow can. They wanted me to print out the label, but my printer was not working correctly, so again, I explain my situation with the printer and the man just keep telling me that they can NOT give me a return postage label through the mail. I then asked to speak to a supervisor and he told me that there were NOT any supervisors on board. I asked how I could talk to a supervisor and he told me that in 4 or 5 days, someone would call me. I asked the name of the person who would call me and he told me that he could NOT tell me the person's name, by then I was fed-up with this companies service and this man's attitude and hung up. I will NEVER purchase from this company again.

Tip for consumers:
Company is NOT a company I would want to deal with EVER AGAIN; VERY POOR CUSTOMER SERVICE. Man was polite, but would NOT help me at all and was giving me a hard time and had a thick, foreign accent, making me ask him to please repeat himself over and over again.

Products used:
Shower Slippers

Susan Has Earned 4 Votes

Susan D.'s review of EasyComforts earned 4 Very Helpful votes

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