Susan D.

I purchased what I thought were HP brand color laser toner cartridges from QuikShip. Nowhere in the product description does it say the word "compatible". If you go to quikship.com and search for "HP Color LaserJet 2025n" nowhere in those results that come up does it say "compatible" or anything to lead one to believe that these were not the actual HP produce. I was sent remanufactured generic toner cartridges that I will not use. I called customer service to find out how to ship them back and they said I would have to pay a 25% restocking fee PLUS the shipping. On their home page they have their "100% Satisfaction Guarantee" that mentions nothing about a restocking fee. I am so angry for being misled. I just want my money back... ALL of it.