Susan C.

Omaha use to be A business I respected trusted. Great customer service AS OF 2016 AFTER 5 YEARS OF MONTHLY ORDERING I NOTICED A BIG DIFFERENCEn CUSTOMER SERVICE AND THEIR WHOLE PROCESS. I ORDERED USED A REWARD coupon 20.00 OFF PAID ORDER ACCEPTED THE DAY OF SHIP THEY CALLED SAID I OWE 8.96 PLUS I WASNT GETTNG MY BROWNIES! MY COUPON WAS VALID I SENT THEM COPY THEY OWED ME FOR BROWNIES THW LADY COULDNT SUBTRACT 80. FROM 100.
SO FRUSTRATING GOT NO BETTER AFTER WRITING THEM AGAIN. THEY DIDNT CARE KEPT MY MONEY NO BROWNIES AND DELIVEREX 4 DAYS AFTER PROMISED DATE! IM DONE WITH THEM I SPENT THOUSANS THERE AND IF THATS HOW THEY TREAT OLD CUSTOMERS THEY CAN COUNT ME OUT!