Received a confirmation for a room and when I arrived they didn't have the room. There were no vacancies in the city so was forced to drive to another city for a room. No excuse for this.
Susan C.'s review of Booking.com earned 5 Very Helpful votes
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Empty.
Needed some help from customer service and flexibility. Got neither. Use someone else if you need...
I booked the Rio Design Copacabana Hotel for partner and I from 07/04/ to 14/04/2024.via...