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Susan B.

Contributor Level

Total Points
81

1 Review by Susan

  • NewChic

3/10/19

I ordered quite a number of things in three separate orders... before i read the reviews. At that time it was too late to cancel. But surprisingly enough, i received everything i ordered even though it took a month longer than expected. I was lucky, after reading the reviews. I wont order from them again but was pleased with what i received.

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Newchic N. – NewChic Rep

Dear Susan B.,

Thanks for your order and we are glad that you have received it.

As a shop that does numerous shipments every day, it is normal that in some cases, some unexpected situations might happen. This may be later reflected into the feedback of our customers. The same thing also happens with other online shopping websites on the Internet.
However, we constantly work doing our best to solve these problems and offer our customers the best service possible. At the same time, as you may have already seen, we do not have only negative feedback, but also more positive feedback.

For any further information or assistance, please feel free to contact us. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do our best to assist you. Thank you.
Have a nice day.

Best regards,
Newchic team

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