Susan B.

Bought and installed a new GE gas dryer model PTD60GBSRWS in December 2021. The mother board went out in May, 2022. Repair tech advised the part was back ordered. New repair date scheduled for July 5,2022. No contact from GE or call scheduled. When I called to ask when the tech would arrive I was told the repair was suspended, the part is still in back ordered and won't be available until August, 2022. Nobody bothered to tell me. Our house has been sold and we close soon. This lack of communication is wreaking havoc for us. No dryer for months and a compromised house closing. GE has failed big time both in terms of product and customer service.