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Susan"Susan" B.

2 Level 2 Contributor
  • 7 Reviews
  • 23 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Home & Garden, Shopping

Member since November 2013

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About Me

Mom, wife, business owner. Shopaholic, but only the best for the least. Live in NYC.

How I Can Help

I've been shopping all my life. Shopping for top labels for the lowest cost. NYC used to be the haven for great designer bargains, but now most of my shopping is done on the flash sale sites.

7 Reviews by Susan


At this point I only go to their 'sale' tab at the top. Their stock on the entire site can make your head spin. So so so much that they offer. As far as the sale section: Find lots of repetition of items over time, but worth finding the jewels here. As an example: Bought an amazing, high-quality medicine cabinet for a great price (paid $280/retail $950). Free shipping and that sucker was heavy. I prefer this site to OneKingsLane even though OKL's format is so much prettier. I think of Wayfair as that ugly guy (the site truly looks like it was developed in the 70s or by the same people who brought us WalMart.com) who surprises you with a fabulous personality...


I have a weird reason for giving this site the 5 star treatment. The truth is, most of their offerings truly suck. Most stuff is either private label, and not private label anyone's really heard of. Why the 5 stars? When you hit a great sale with them it is truly GREAT. I bought 5 pairs of Tom Ford sunglasses before his line REALLLLLLY took off and paid $75-$80 a pair. Of course I was skeptical so I ran to get them authenticated at not one, but two different places, and BINGO... real! I also snatched up a pair of Jil Sander shoes for $50 that were current line/season. Came in their original bag, original shoe bags included. Retail price was $385. So when I click into the site, I never expect much, but then there's always that once-in-a-blue-moon surprise that makes shopping there a 5 star-er!


I'm pretty new to this site. I just read that they were the first flash sale site ever. Pretty amazed that I missed them after all these years of shopping online as I do, but by the looks of what I've seen these past four months since discovering them, I'm still on the fence about how I feel about their offerings. On the whole, they deal with upscale labels and companies, but few that have actually made my pulse race. They did a great Moncler event and I purchased thousands of dollars worth of jackets (what would have amounted to $4k retail) for my boys for a bit over a thousand. They just had a Donald Pliner event and I picked up a pair of boots that retail for $395 for $79. Conversely, they just offered Swarovski for pretty good prices, but none beat any of the prices offered for the same items on HauteLook when they had their Swarovski event. Oh, that reminds me: I purchased a Swarovski ring on RueLaLa which was then offered for about $20 less on Vente-prive, and RueLaLa credited me the difference! Don't be afraid to contact these companies; I've found them all to be very open to giving credits if you can show them some evidence that what you say is true (except for MyHabit; they're stingy and their prices keep going up, up, up)...


As if Nordstrom wasn't my fave store, I have made it part of my routine to get to their flash sale site daily at 11 am EST on the dot. I promise I am not one of those people who keep holding and holding an item that you want only to let it go hours later. As long as my cart has at least $100 worth of goods (to qualify for free shipping) my choices are gone from your possibilities thisfast.
This past week HauteLook has added Nordstrom Off The Rack for HauteLook. Double your bargains, triple your bargains, quadruple the fun. I just love dealing with this site. Sometimes shipping times can be two to three weeks from time of purchase, but you are told that upfront before you purchase. If you only purchased $85 dollars worth and then go back for another round later in the day you can call their customer service and they'll combine the orders for free shipping. Basically you are treated like the royalty that you are as their customer. If you've never been to a Nordstrom store, trust me when I say/type that they are the the best at treating you like a Queen or King. If they can do anything to make you happy they'll do it. Credits are often found on my account before I get an eMail letting me know that I'm about to receive one. I thought that this might have been the exception, not the rule, due to how much I purchase, so I asked my daughter (who has her own account) to deal with Customer Service and ask them to combine a shipment, and they did it for her, as well, so obviously EVERY customer is important to them because she buys from the site much less frequently than I and she spends much less that I do, too.


Gilt is what it tells you it is. Upscale goods, good prices for what you're getting. STELLAR customer service. I will only deal with this company and Vente-Privee.com for high-cost AUTHENTIC designer goods. I have authenticated many of the items I've purchased from them. They're always the real thing. For this reason, I trust them. They pack the things in a way that makes you feel that they care about the quality of what they sell, and you feel like you're getting a present from yourself when you open one. Their cardboard boxes look & feel glamourous.
I also love GiltCity. Hit that tab first if offered in your city. You'll be glad you did.


Ruelala was one of the first flash sale sites that I ordered from on a regular basis (Gilt was my first). I remember being sent one of their VIP cards with my "own" personal concierge. I used to order a from them like crazy, but then started to notice that their great pricing was no longer that great. Then I noticed that some of their offerings under 'pre-owned' like Vintage Gucci and Hermes were actually knockoffs that I was very familiar with from Chinatown here in NYC. I did contact them when they offered a VERY fake Hermes silver plated cigarette holder/case with a lighter built in. How do I know it was fake? I used to see them all over Chinatown with every designer name etched in... just pick the name you wanted to carry. When I informed them that it was a fake they refused to acknowledge. I was letting them know as a good shopping samaritan, but I guess the profits won out because Linda's Closet still provides most their handbags and accessories for their 'vintage' sales.

I do ove them for finding those things that would be a pain finding elsewhere such as home goods. While I love going to the actual Home Goods (owned by Marshall's) for a great houseware bargain, RueLaLa is a great alternative for me when I want to pick out gifts, cookware, knick knacks, etc that don't need to be authenticated.


I was raised with the mindset of 'buy the best for the least' (thanks, Mom!) so I've become an awesome discount designer shopper. I work a lot, have four children so the sites had become my prayers answered so that I can adhere to my mom's mantra/values. MyHabit and HauteLook became my... habits/addiction sites. I have literally spent thousands and thousands between them -mostly on MyHabit because I'm was a huge Amazon/Jeff Besos fan. Recently I bought a leather clutch bag that was offered for the first time on the site. It arrived and I loved it. Three days after it arrived I click onto that day's offerings and lo and behold there is the same bag being offered for $10 less. Not a huge amount of monetary difference, of course, but it bugged me that it was so close to the first time it had been offered and that it wasn't entitled a 'blowout' handbag sale or the like. They were just offering the bag again, less than a week later for $10 less. Made me wonder if I should go back and check my gazillions of past orders to see if this was a pattern, but haven't to date. Instead I wrote to customer service, telling them that it's not the $10 that I'm upset about, but that I had just bought it and I would never expect anything to be reduced so quickly. Customer service writes back and informs me that they will be giving me the $10 this time, but not to expect adjustments like this in the future. Well, guess what, MyHabit. I decide where to buy and your pricing policy and the tone of your 'last time you get a credit" eMail has made me decide to strike you off my long list of flash sale sites.
Just a word to my fellow shoppers- if a company doesn't value retaining you go somewhere else. HauteLook is amazing and their customer service has been stellar. My guess is because they actually pay to acquire customers via TV ads and such they understand the value of customer retention. As an aside: HauteLook actually gave me a refund of almost $100 when I made them aware that a pair of designer shoes I purchased through them had just been offered by RueLaLa for that amount less. Guess what the last lines of the eMail said after they informed me of the credit? "Thank you for shopping with us; we appreciate your business". Take notes, MyHabit

Susan Has Earned 23 Votes

Susan B.'s review of HauteLook earned 11 Very Helpful votes

Susan B.'s review of Veepee earned 2 Very Helpful votes

Susan B.'s review of MYHABIT earned 5 Very Helpful votes

Susan B.'s review of Wayfair earned a Very Helpful vote

Susan B.'s review of RueLaLa earned 2 Very Helpful votes

Susan B.'s review of Gilt earned a Very Helpful vote

Susan B.'s review of EditorsCloset.com earned a Very Helpful vote

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