I had to contact customer support due to a order I ordered a long time a go and they E-mailed me ,but when I went to look it up i accidentally erased it. So I tried to look around on the web site to find away to work on it myself but could not find one so I e-mailed customer support and then Ruel E-mailed me back and through a few e-mails and a lot of HELP from Rue Finally l got almost everything worked out. And once I get my order and if it does not fit Ruel will be waiting for me to help me to send it back.....ha ha ha no but really. Ruel as so nice and helpful and nice and informative. If I ever have a problem again I hope I get Ruel to help me again!!! Ruel is WONDERFUL!!!! THANKS FOR ALL YOUR HELP RUEL YOUR THE BEST!!!!!