Developed in part with a grant from
the National Science Foundation

Member since February 2019

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 13

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Susan




Newbie here. Got my starter kit in January. February, placed my first ER order. Little did I know that the previous month's order had to be removed or it would auto ship. On 2/20 I received notification that my starter kit had shipped. What? I didnt order a starter kit! Called Young Living immediately to stop the shipment. I was told NO, cannot be stopped. I was given an RMA # to return the package. I get my delivery notices through FedEx. I got the tracking # so I could watch for it. On February 26th, my package shipped from Young Living in Utah, a full week after my request for assistance to STOP/CANCEL the "order" that I already had from January, my initial starter kit. And WHY did it take a full week to ship? Because it was OUT OF STOCK! But it couldn't be stopped because it shipped on February 19th is what I was told! YOUNG LIVING LIES! So I await my package that I did not want and will somehow find the time to get it shipped back and I will PAY for the shipping! And what do I get for my hassle? ZERO! This company sucks when it comes to customer care!

Susan Has Earned 3 Votes

Susan A.'s review of YoungLiving earned 3 Very Helpful votes

Susan hasn’t received any thanks yous.

Susan doesn’t have any fans yet.

Susan isn’t following anybody yet.

Similar Reviewers on Sitejabber


Never received $200 credit for return product, terrible customer service. I'm filing a complaint...


I bought a Young Living diffuser and oil set for my wife for Christmas for $170. She set it up...