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I ordered a genuine HOCO replacement stainless steel band for my Apple watch after being sent a really poor quality one from Miniinthebox.com the first time round and as it is in my nature to give a second chance I did, the outcome was only much worse! This time I paid for Express delivery. The product arrived on time, when I opened I was shocked to say the very least. The product was not a genuine Hoco band as advertised and ordered, it was clearly yet another cheap watch band. In response to my complaints miniinthebox.com's customer service (Pinni) stated "that their sourcing manager confirms that the band sent was indeed a fake and that was because the supply contract with Hoco was terminated! If you believe that you will believe anything! I have been offered full refunds for my two purchases and still awaiting for them to show in my account. I was told that all Hoco products from their site would be removed but if you google Hoco stainless steel Apple watch band you will see lots available on the miniinthebox.com site and are obviously still sending fake products out to unsuspecting customers! My advise stay well clear from this site!
Thank you for reading my review.
Tip for consumers:
If you want delivery as advertised (on time) and a genuine good quality product, then stay clear from this site.!
Surinder D.'s review of MiniInTheBox earned 4 Very Helpful votes
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MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...
That's what I order the one on the table is what I got. It's a complete con and the make it...
This is Pinni from Miniinthebox. I am glad to help. After review your case, i had conducted ticketId=14402659 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.