I orederd from border free October 3rd, sent the money and waited. I tried contacting them by email but no response. I decided to look at the reviews and I was disappointed and concerned with my order. I was going to accept my loss when I got an email saying my order has been delivered to my door on October 13 and when I got home the Mavado watch was in a protected package. Border free doesn't return emails but they do deliver, thank you for your service.