Suraj S.

Don't believe on these 5 star reviews.
I ordered a black personalized coffee mug around 12 days ago before birthday of my friend thinking their committed delivery the of maximum 7 to 8 days. The birthday has gone now it's already 15 days I haven't received it yet. Every time I am calling them they are saying that we will deliver it today and will share the snapshot of the status in 5 min. Which is again a lie.

Their customer care service is horrible, Akanksha, a customer care executive talked so rudely that she even threatened me to disconnect the call when I asked her to transfer the call to seniors. Aakriti another customer care executive from same team I guess was again a lier. She said sir we will send you an email with commitment that we will be delivering it by today itself anyhow. Three days have gone after that. I have neither received her email nor my product.

Mr Wasim their supervisor is again of same category again no satisfactorily response from them.

This is the worse experience till now of my life.