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The supplier name is Wuhan Fengwanting Trading Co., Ltd.
Its agent is DMA Logistics Inc.
This companies are frauds. Stay away.
He got my money us$855 and kept lying.
I went a Alibaba dispute process but the guy handled this matter does not even understand.
Alibaba actually does nothing.
Sun hasn’t received any thanks yous.
Sun doesn’t have any fans yet.
Sun isn’t following anybody yet.
Empty.
Hi Sun, we have reviewed your complaint case with this supplier! And according to your contract, this order was placed with CNF, which requires the seller to clear the goods for export, where applicable. However, the seller has no obligation to
Clear the goods for import, pay any import duty or carry out any import customs formalities. Since the supplier has already shipped the goods to the designated port, it is the buyer's duty to clear the customs and collect the goods. Hope we have explained this clearly and if you have further questions, you can always contact our dispute agents responsible for your case. :)