Sunny S.

StubHub is a fan to fan marketplace which means they don't own the tickets. Unlike Ticketmaster, they don't own the tickets they only provide a safe place to sell or buy tickets and you need to understand that. When you have done something on your own to make your ticket invalid and then you call in and wanna abuse the agent because they can't do anything it really sucks because they don't own the tickets. Why must they correct YOUR mistake? If StubHub has made an error, they will work their hardest to correct it. If you bought tickets and the order was cancelled they automatically start looking for better tickets for you. Don't give the company a bad name just because you came in with some ridiculous $#*! that not even God himself could fix. All of you with the bad reviews I've read are absolute $#*!. Anyone reading this take my advice: STUUBHUB IS A GREAT PLACE TO BUY AND SELL TICKETS. YOU'RE ALWAYS PROTECTED BY THEIR FANPROTECT GUARANTEE. READ THE FINE PRINTS FIRST AND STOP MAKING PEOPLE'S LIVES HELL WHEN YOU CALL OR CHAT IN WITH YOUR NONSENSE!