Did the trial for a day then thought it wasn't working with the trial so purchased the $14.95. Wasted money. It makes your child change their password EVERYTIME you login to Teensafe. It's obviously a problem they acknowledge, yet continue to advertise service they don't deliver. Try something else... stay away from Teensafe until they fix it or stop advertising for services they can't deliver.
Sorry you are having this issue – not all our subscribers are having this inconvenience. We are confident we’ve discovered a workaround to the industry-wide iCloud lockout issue affecting some of our subscribers. Working very hard to release as soon as we can. And will notify you once it's available. Best, the TeenSafe team