Sunny L.

Having been a member of many legit survey sites and by far this was 1 of my top 3.
And I've never left a negative review online about anything as I've been taught to keep your
Comments to yourself until asked.

However after so many wasted hours if not days in frustration with no help, first login issues and it didn't matter what Platform I was using, it took days for site to accept a password change. Then after that was
Done, then when I do login now I cannot even view the dashboard where I know there are surveys as well
As a purchase diary that I diligently filled in the entire month of April almost, but of the last 3 days of the
Month site all of a sudden won't allow me to access so I couldn't finish, which in turn would have earned me 1500 points. I keep getting emails that there are surveys but when I click through site won't open dashboard or surveys, but pop ups show up for me to answer quick polls.
I believe now what others have posted all over the internet that this site gives you many surveys to choose from but when it comes to the timeline of receiving points earned they screw you over so you can't access the dashboard to finish the full diary or surveys and you lose your points.
The help section is of no real help. So many issues posted for resolve suggests many are having similar problems. It's quite ridiculous actually. I've never seen such a help section on any site for that matter, clearly they need a new web designer. Lightspeed / Lifeloints has lost my respect.
The interesting thing is they actually wrote back cpl times to tell me same thing over again, which was to take my pop up blockers off and clear browser history. From what I could see it was a copy and paste email of solutions per say. But Why now? I've done all this and still no change!
I didn't do it before when I signed up for site and had full access without any issue for several months. Just all of a sudden this happens just as I'm too earn more points again. Had similar issues with a March diary but not this bad, it's clearly there end. New web designer needed perhaps? Btw live chat doesn't exist as no one is ever online, and neither does help desk, I think it's all automated as others have said as well.
Also nothing has been posted in the forum for over a month so perhaps this is another survey site on the verge of collapse as a few other have closed recently as well. Times are a changing!
There are more and more scams online that seem to be escalating, including old school once trusted survey sites such as lifepoints.

First... customer service is the best of the survey sites.
You earn points which exchanges into your choice of gift cards offered. In total I've earned $10, $20, $30 & $50 Walmart gift cards.
I cashed out couple years back at $120, and they sent me the different priced gift cards that I requested to my mailbox.

Worth signing up!