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Suhaib S.

Contributor Level

Total Points
83

1 Review by Suhaib

  • Adorama

11/7/17

I ordered Atmos Shogun Inferno from Amazon sold and shipped by Adorama. The product title on Amazon indicates clearly, "Atmos Shogun Inferno... with Full Accessories." I received only Atmos Shogun Inferno but no Accessories package included in the shipment. I called Adorama Support and was told over the phone and by email that listing at Amazon was an error. The Support will check with the Adorama Warehouse if Accessories package supposed to be included.

Shifting the blame to incorrect listing is not a customer problem if Warehouse thinks it should be included is not a customer issue either. Making incorrect listing on the Amazon Marketplace and trying to shift blame instead of promptly shipping what Adorama supposed to ship, to begin with, IS CHEATING and MISLEADING to attract customers.

I need everything immediately as I have a project on Friday where I need it. It is second time, I have such an experience with Adorama, and instead of promptly fixing the issue, a warehouse check and incorrect listing game started. I am giving to Adorama 2 business days to ship me the accessories bundle for Atmos Shogun Inferno otherwise, I will, on the second day, send a refund request to Amazon and also file a complaint with my credit card bank for the stop payment. Lesson learned - Next time, I will take extra care not to order anything from Adorama.

Suhaib Has Earned 3 Votes

Suhaib S.'s review of Adorama earned 3 Very Helpful votes

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