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Sue Y.

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Experience: Home & Garden

Member since March 2019

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1 Review by Sue

3/1/19
I bought a used oriental rug from this outfit (which is not in Canada). The description said "very good condition with areas of low pile." They left out the part about the insect damage that in many places went right down to the warp threads. There is evidence of insect infestation all over the carpet. To their credit they offered me a 10% rebate when I complained. I took the money and kept the carpet--it is really beautiful--but I paid too much and this rug has lots wrong with it. I won't be totally devastated if someone spills wine on it but it won't be worth cleaning so I hope that doesn't happen. Cleaning will cost over $400! If Rugs.ca says a carpet is in very good condition better to pass on it and look for one that says it is in Excellent condition or is brand new!

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