I made my initial purchase in late Dec and it took over 3 weeks to arrive. I returned it and it was picked up by USPS in Jan 11th. As of Feb 18th, it is still being processed. I reached out to customer service and they said it's taking longer because of the holidays. Seriously, five weeks later and it's still being bounced around to different warehouses. Do not make an inline purchase for this company - you will regret it!