Sue S.

I ordered photos as I had done previously, but instead of picking up in the store, I chose to have them delivered. Nowhere did it say they were coming from America. I asumed they were coming from my local store in australia. The total cost was $19.00, but $29.00 was charged to my account. I then realized it was US dollars. $10.00 more than I should have paid. The only way to contact lifepics was to phone them. No email address to contact them seemed very dodgy to me. As if someone in australia would call to complain. It would cost more for the phone call, than the extra $10 charge. I'm sure I would have been transfered to differet v departments and put on hold. It took 1 month to arrive. Not happy!