I ordered rhinestone sandals for my daughter to wear at her wedding reception. I placed the order in Sept. It took over 2 months to receive. When they arrived, the bottom was peeling off. We thought, ok, well, you will never see the bottom. Then my daughter tried to put them on. The top strap is HUGE! Big enough to fit an elephant's foot! There is no way she could wear these. When I contacted customer service, I was told by "Yuri" that we could return the item but would be responsible for shipping - which we discovered is over $23 to Japan! The shoes cost $25! We were also given the option to keep the shoes and be refunded 20%. Wow! 5 bucks for a product that we can't even donate to Goodwill! I contacted Yuri again and after 3 days have not received a response. We will chalk this $25 up to experience. DO NOT DO BUSINESS WITH THIS COMPANY!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.