Don't waste your money! From the moment I ordered, nothing was as it should be. The info on the site didn't match (free shipping - actually $25 chg, email confirmation - never came, additional $9 chg,). Cancelled order immediately when charge was different, but they still sent the order. Called my credit card company (who actually called us when the order went through - flagged as FRAUD, based in China) they refunded me. What a mess. The boots are fake, outside, inside, bottoms, but the box looks like the real deal. Bet the real UGG Co. Hates this. DON'T BUY FROM THIS SITE - IT'S A RIP-OFF!