Sue M.

I was very excited to work with Magcloud to get my students' work published. The price was right, the promised turnaround time was quick, and the uploading process was easy. Then the promised delivery date came and went. Then all emails went unanswered. I finally got through to someone via Facebook, though they just keep bumping my emails back to email customer service. There is NO PHONE NUMBER to talk to anyone.
I spent hundreds of dollars... it's now two full weeks after the scheduled delivery date (which means they've had the files for 3+ weeks), and I have NO update on when/if the books are coming and no way to get an answer. When I log into my account, all I see is that they are "printing" (the same status it's been for 14 days).
SO DISAPPOINTED.
I will update IF the books ever come...