Sue M.

This was a simple order. The delivery person placed my order with the restaurant because they don't have a machine like Grub Hub uses. I ordered a pizza and a Shrimp Parmigiana dinner. The delivery person told the restaurant it was a Shrimp Parmigiana Hero! The restaurant asked him if he was sure it was a hero (because I get the dinner all the time) and he said he was sure it was a hero. WRONG! On top of that, I was charged the much higher price for the dinner, not for a hero. When I complained all Postmates did was give me a $6 and change POSTMATES CREDIT! If they can't get one simple order correct, and I've paid a big difference, why would I use them again? Plus the service charges are ridiculous. BUYER BEWARE! If you value your money and want to get what you order, steer clear of Postmates!

DON'T BUY FROM THIS COMPANY! I had bought a desk that I had to put together. When it came, pieces were missing and some were broken. It was a nightmare trying to get them to pick it up because they wanted me to ship it and I'm disabled and couldn't do it myself. That's why I had it delivered in the first place. Then it took forever to get my money back. Recently I bought three shirts. One was at least 3 sizes SMALLER than it was marked, the other one was 2 sizes LARGER than it was marked. Through at least 10 back and forth emails the bottom line was that I had to take it up with the vendors. One could not be returned, even though it says you can, without me paying to ship it back, and they would be deducting the cost of shipping the replacement to me! WHAT? Are you kidding me? I'm still waiting to hear from the other vendor about the first shirt. I told opensky that I will never use them again. Customer Service is NOT anything more than scripted responses that never seem to grasp what the problem is and are of absolutely no help. DON'T BE TRAPPED OR FOOLED BY THIS COMPANY! ITS NOT WORTH THE TROUBLE AND LOSS OF YOUR TIME AND MONEY!