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Ola fiz uma compra de um chinelo e um sapatinho e nao os recebi e o boleto sera pago dias iniciais do mes de junho e eu presciso trocar o numero pelo do brasil como poço ver isso tentei cancelar para trocar nao consegui
Suely B.'s review of NewChic earned 2 Very Helpful votes
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Dear suely,
The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html. Sometimes, the item may be delayed because of customs clearance, holidays or bad weather. These situations are out of our control. Hope you can understand.
You can get the order details on your Newchic account. When your order was shipped, you will receive an email from our system. Also, you can track your order if you have chosen the shipping methods with the tracking number.
We also hope our customer can receive the item asap. We are trying to improve our shipping service as well. If there are any problems of order, please contact us via Live chat or cservice@newchic.com and we will do the best to help you.
Best regards,
Newchic team.