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Sue K.

Contributor Level

Total Points
85

1 Review by Sue

  • HerRoom

5/10/19

My daughter is heavy set. 32 Band with GG cup.
She received her sports bra and washed it as per the directions in the bag.

She wore it. Washed it and it defected and damaged. I tried to get an exchange or refund or something. But because she wore it and washed it, it is our fault.

If I didn't have to buy from this $#*! company I wouldn't. Very deceiving. Thieves.
PS - I order from Canada so I have to pay duty, shipping, and taxes on top. They suck.

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Wilma W. – HerRoom Rep

Hello Sue - I'm sorry your are disappointed. You told us you put the bra in the washer, and then the dryer. Unfortunately, when a garment is washed, the tags are removed and the item is no longer in new condition. We are not able to verify if the garment was washed correctly. For example a dryer should really never be used - a bra should be hung to dry. Per our return policy, this garment is not able to be returned for a refund.

Kind Regards,
Wilma
Customer Service Manager

Sue Has Earned 5 Votes

Sue K.'s review of HerRoom earned 5 Very Helpful votes

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