We decided to go in person to view sapphires for my ring. Ernie was such a pleasure to work with. The sapphire is perfect. Love the size, sparkle and color. And the price - great value. They did a great job setting it in my ring, cleaning the other stones, adding the small diamond that had fallen out a while ago. Just perfect. Wish all my other purchase transactions could be as smooth and painless. Thank you for exceeding my expectations!