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I have placed orders in the past with zazzle and the orders have been messed up... incorrect product or multiples even though 1 was ordered. I stopped doing business with them, but received a special offer to try to win me back. Guess what? 1 item order came in the wrong size and color. I requested a refund and they refunded me someone else's order, about $15 less than my order and for a different product. We are working toward a solution, but this is absolutely pathetic.
Sue A.'s review of Zazzle earned a Very Helpful vote
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Empty.
Paid an extra $37 for express shipping and it came 3 days later than it was supposed to.
Hi Sue,
I am so sorry to hear about the issue that you had with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin