Thumbnail of user subuk

subu k.

Contributor Level

Total Points
83

1 Review by subu

  • MiniInTheBox

9/25/18

After placing the order I didnt receive the order. There was no where mentioned for 30 days while booking the order. After creating repeated service tickets in MiniInTheBox, They are telling to wait for another 30 days.

Thumbnail of user lightintheboxf
LightInTheBox F. – MiniInTheBox Rep

Dear customer,

We are afraid that you misunderstood the shipping time of your order.

Please note because the shipping method you chose for this order was Postal Service with tracking. It's the cheapest shipping method we have, while takes the longest shipping time for delivery. It usually takes 12-18 business days (14-26 calendar days) for the package to arrive. And we state it in the shipping method choosing part at the Check-Out page when you placed this order. So it's normal that you still haven't received the package because it's still in transit. And it doesn't provide online tracking service. We guess you might haven't noticed this so you're inquiring about your order.

But we also state the Shipping Time in the Order Details of your account. Please refer to following picture to see the details:

https://www.lightinthebox.com/download/2688ebdd-0385-4af3-9e21-fef14d53e105

Your order was shipped out via PostNL-track on 2018-09-18 with the tracking number RU261510325NL. You may track it here:
https://t.17track.net/en#nums=RU261510325NL&fc=14044

So you shall receive the order before [2018-10-14], which is the 26th day of shipping. Please be kindly waiting for a few more days.

Thank you for your understanding and support.

subu Has Earned 3 Votes

Subu K.'s review of MiniInTheBox earned 3 Very Helpful votes

subu hasn’t received any thanks yous.

subu doesn’t have any fans yet.

subu isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nb339
1/3/24

MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they...

Thumbnail of user brianlane48
10/18/23

That's what I order the one on the table is what I got. It's a complete con and the make it...