I've sent a helmet back for an EXCHANGE after I purchased one through one of their offers of discount after spending over £100. I asked for the same helmet just a different colour but they refunded me and claimed they had no stock of the colour I requested. Their site claimed 10+ in stock. I now have to buy at full price due to the offer finishing by the time I heard back from them about the return. Disgusting customer service. I've tried to contact them but no response!