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Stuart M.

  • 1 Review
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Sports

Member since March 2018

  • Review

    1

  • First Review

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  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

1 Review by Stuart

3/6/18
This company and more importantly, its products are atrocious.
There is an age old saying "you get what you pay for" and that is correct, but products should still be fit for purpose.
I won't go into all the details, but the main problems I had with the MXR mini-dirt bike, were engine cut-out and accelerating of the bike with a closed throttle!! It's a potential death trap and at one practice track we went to, my son was holding the bike while it was running, when it decided to accelerate of its own accord and carried on running up the track, veered off and was luckily caught by a spectator before it hit someone.

The company did not care about this at all, even when I asked them if they did!! They also said that they can't see any problem with the bike, so there's nothing they can do.
The quality of it is beyond cheap. The fixings, the build, everything and if anyone reads this and is still wondering about buying from this company, please, please do not.

There is lots more to say about them and their handling of the situation, but all I can say is just don't ever buy from them. You will never benefit in anyway, shape or form. You've all been warned and if you still need further guidance, just focus on the negative reviews and their poor rating on TrustPilot, Google and SiteJabber
richardb919
richard b. – Funbikes Rep
Hello,

Our company reviews all our feedback and buyer comments and we actively adjust our customer services policies on a regular basis based on your feedback.

So firstly, please let us thank you for your review and comments. It helps us greatly in improving your experience and our customer services processes.

Unfortunately, we are finding it impossible with many of the review sites to be able to accurately locate a customer account or any history regarding your comments or communications.



We have no confirmed record of any customer experience fitting this review account, nor can we verify your exact identity from just your “user name” in our records. We would very much like to investigate your comments and feedback further and find you a satisfactory solution.

Would you please be kind enough to contact our customer support by phone on 01664 498 641 or at cs@funbikes.co.uk and we will look into your issues immediately.

Best regards

The FunBikes Team

Stuart Has Earned 4 Votes

Stuart M.'s review of Funbikes earned 4 Very Helpful votes

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