Stuart M.

I'm writing this to add some balance to the reviews here.

I haven't been invited here, this isn't a fake review. I just purchased a case, mixer, amp and power strip from BAX at the best price by a mile, I nearly didn't go for this deal because of the summary of the reviews here.

Without comment to individual experiences here, I can say the 1. X summary is clearly wrong. My experience this time was fair as it was a few years ago. However the reviews here caused me to be unnecessarily jittery when I didn't need to be.

Price: 5 stars - The Black Friday discount put them way ahead of competition for the kit I bought.

Support: 4 stars - When I had a product call I was put through to a good support agent. When I had a delivery call a received an email the same day.

Communication: 3 stars - Receiving delivery urls instead of tracking numbers was less good. It wasn't clear to me that the items would be delivered in two packages and what was in each package. When the second package came later, the reviews here compounded my anxiousness, unreasonably in retrospect.

All the items were delivered by the time BAX said the would be. The mixer, amp and power strip came after 6 working days.

I hesitated to place my order due to the reviews here, but now I'm really pleased I went ahead.